Refund policy

Return & Refund Policy

At Fixvcare, we are committed to providing high-quality products to our customers. Please read our return policy carefully before making a purchase.

No Returns or Refunds

We do not accept returns, exchanges, or provide refunds for any products once purchased, unless the item received is damaged or defective upon delivery.

Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the damaged product and packaging
  • A brief description of the issue

Once reviewed and approved, we will arrange a replacement or refund at our discretion.

Non-Eligible Situations

We do not offer refunds or replacements for:

  • Change of mind
  • Incorrect orders placed by the customer
  • Products damaged after delivery
  • Opened or used products

Contact Us

For damaged product claims or support inquiries, please contact us through our store contact page or customer support email.

By placing an order on our website, you agree to this Return & Refund Policy.